FAQ's

Ordering & Payments

  1. How do I place an order on 7man.co.in?
    Simply browse products, choose your size and color, add items to your cart, and click the Checkout button to complete your purchase.

  2. Can I change or cancel my order after it’s placed?
    You can request changes or cancellations before dispatch by contacting our customer care team as soon as possible.

  3. Which payment methods do you accept?
    We accept all major credit/debit cards, UPI, net banking, and popular digital wallets.

  4. Is it safe to shop on 7man.co.in?
    Absolutely. Our site is protected by SSL encryption and all payments are processed securely.

  5. Can I place bulk or group orders?
    Yes, for bulk inquiries please contact our support with your requirements.

  6. Do you offer Cash on Delivery (COD)?
    No, COD is not available.

  7. Why was my payment declined?
    Payments may fail due to incorrect info, insufficient funds, or bank issues; please retry or use another method.

  8. Can I use more than one promo code per order?
    Typically, only one promotional code may be used per order unless otherwise specified.

  9. Will there be any additional charges at checkout?
    All prices and applicable taxes are shown at checkout; there are no hidden fees.

  10. Do you offer EMI payment options?
    Currently, we do not offer EMI but are working to add more flexible payment options.

 


 

Shipping & Delivery

  1. Where do you ship?
    We ship across India; international shipping is not available at this time.

  2. How much does shipping cost?
    Shipping is free on Selected Products. Some Products Shipping is applicable based on weight and location.

  3. How long will it take to receive my order?
    Delivery usually takes 3–7 business days, depending on your location.

  4. Can I select express shipping?
    Express shipping is not available.

  5. Can I track my order?
    Yes, after dispatch, you will receive an email/Whatsapp with tracking details.

  6. My order is delayed—what should I do?
    Please check your tracking link or contact customer care for an update.

  7. Will I receive all items in a single shipment?
    Yes, all items will be shipped in a single package.

  8. Can I change my delivery address?
    Address changes are possible only before shipping. Contact us quickly after ordering.

  9. Do you ship on weekends or public holidays?
    Orders placed on holidays/weekends will be processed the next business day.

  10. What happens if I miss my delivery?
    Our courier will attempt redelivery, or you may be contacted to schedule another delivery.

 


 

Returns & Exchanges

  1. What is your return policy?
    Products can be returned within 7 days of delivery if unused and with tags intact.

  2. How do I initiate a return?
    To return the item, it should be done from your side and charge of the courier should be bare from your end.

  3. Are all products eligible for return?
    Sale/clearance items and certain categories (like innerwear) may not be returnable; see product details for specifics.

  4. When will I receive my refund?
    Refunds are processed within 3–7 business days once we receive and inspect your return.

  5. Can I exchange an item for a different size or style?
    Yes, exchanges are allowed for size or color within return timelines.

  6. Is there a return shipping fee?
    Returns should be done from your side and charge should be paid from your end.

  7. What if I received a defective or wrong item?
    We apologize! Please initiate a return/exchange, and we’ll resolve it quickly.

  8. Can I drop off my return at a store?
    At present, all returns must be shipped; we do not have physical drop-off points.

 


 

Product & Sizing

  1. How do I choose the right size?
    Check the detailed size chart on each product page; if unsure, use our “Find My Fit” tool.

  2. Do products run true to size?
    Most products fit true to size; check product reviews for tips from other buyers.

  3. What materials are your clothes made of?
    Material information is found on each product page; we prioritize quality fabrics.

  4. How do I care for my purchase?
    Care instructions are listed with each product. Follow them to keep your apparel looking new.

  5. Are your products sustainable?
    7Man is committed to responsible sourcing; see our Sustainability page for details.

  6. What if my size is out of stock?
    Use the “Notify Me” feature on that product page to get alerts when it’s restocked.

  7. Do you offer plus sizes?
    We proudly stock a wide size range; filter by “size” to find fits for all body types.

  8. Are the colors on the website accurate?
    We try to display colors accurately but there may be minor variations due to device screens.

  9. How can I get recommendations for new arrivals or bestsellers?
    Check our “New Arrivals” and “Best Sellers” sections regularly for the latest trends.

  10. Can I request custom tailoring or alterations?
    Currently, we do not offer customization or alteration services.

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