Refund policy

Return, Replacement & Refund Policy

Please read this policy before placing your order. By placing an order on 7man.co.in you agree to these terms.

Important: 7MAN does not offer a pickup service. For every return or exchange, the customer must send the product back to us by courier or post.

1. Wrong product, wrong size or damaged product (we bear the shipping cost)

We accept a return or replacement if:

  • you received a wrong product (a different item or colour from what you ordered),
  • you received a wrong size (a size different from the one you ordered), or
  • the product is damaged or defective when delivered.

In these cases you send the product back to us, and 7MAN bears the shipping cost: we refund your return courier charge (as per the courier receipt) and ship the replacement to you free of cost.

2. How to raise a request

  • Contact us within 48 hours of delivery by phone (+91 74188 71277) or email 7man.menswear@gmail.com with your order number.
  • Share a clear unboxing video (from opening the sealed parcel) and photos of the product, label and package. Requests without an unboxing video may not be accepted.
  • The product must be unused, unwashed, with original tags and packaging.
  • After we approve your request, we will share our return address. Pack the product safely, send it by any courier or post, and keep the courier receipt — it is needed for the shipping refund under section 1.
  • Please do not send any product back without our approval.

3. Returns or exchanges for any other reason (customer pays shipping)

If you do not like the product, or want to return or exchange it for any other reason (fit, colour, style, changed mind, etc.), a request may be accepted within 7 days of delivery if the product is unused with original tags and packaging. In these cases the customer must send the product back at their own shipping cost, and the shipping charge for sending an exchanged product is also paid by the customer. These charges are not refundable.

Please check the size guide on each product page before ordering.

4. Refunds

  • Once the returned product reaches us and passes inspection, we will tell you whether the refund or replacement is approved.
  • Approved refunds are made to the original payment method within 7–10 business days. Your bank may take a few more days to show it.
  • For section 1 cases, your return courier charge is refunded along with the replacement or refund, on sharing the courier receipt.
  • For section 3 cases, shipping charges are not refunded.

5. Not eligible for return

  • Products that are used, washed, altered, or without original tags or packaging.
  • Products damaged after delivery due to wrong use or washing.
  • Items bought in clearance or final-sale offers, if marked as non-returnable on the product page.

6. Contact

7MAN, Pollachi Main Road, Malumichampatti, Tamil Nadu 641050
Phone: +91 74188 71277 · Email: 7man.menswear@gmail.com

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